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What is Boxee?

Submitted Jun 29, 2009 in Boxee basics

In short, Boxee is a home theater social media center. But, for many people, that doesn't say much. Boxee is a software program that you install on your computer that allows users to watch internet movies and TV shows, listen to online radio and music, play your local digital music and movies, and much, much more. Boxee is diverse in its functionality, and continues to evolve as developers create new applications to explore the expanse of media on the world wide web.

But isn't there hardware, too?

Yes, it's true: Boxee, the software company, has hooked up with D-Link, the hardware company, to produce the Boxee Box. You can learn more about the Boxee Box here: http://support.boxee.tv/entries/101298-what-s-inside-a-boxee-box

What are some examples of the internet movies and music I can play?

With each passing week, the internet content Boxee provides continues to grow. To give an idea of what's available, users can watch movies on Netflix or Hulu, internet radio on LastFM and Pandora, and TV shows through NBC, FOX, and ABC. You can learn more here: http://support.boxee.tv/entries/86468-what-content-can-i-find-on-boxee

 How do I turn my computer into a "theater" system?

Well, that's difficult to say: every computer and TV has different attributes that make it difficult for us to write an end-all-be-all tutorial. Roughly stated, users can connect their TV to their computer, buy a PC remote control, and watch Boxee from their couch.

Is there an introductory video I could watch?

Of course. There's a slick "HowTo" video here: http://www.howcast.com/videos/310743-How-To-Get-Started-With-Boxee

Anything else I should know?

There's a lot you should know, but there's not enough room here. Continue to browse this support site, or visit the Boxee forums -- our online community would be happy to help. Lastly, you can also read a little bit more on what's boxee in this great New York Times piece or in another one by the New York Post.

How can I contact Boxee?

Submitted Jun 29, 2009 in Boxee basics

There are many ways in which you can contact us, and you can just choose the one most convenient to you.

For feature requests and improvement suggestions, we urge you to post to our page at http://getsatisfaction.com/boxee. You would probably want to run a short query on what's already in there, and if your idea has already been posted by someone else, you can just cast your vote for it. The more votes an idea gets, the higher it goes up our prioritized To-Do list.

If you want to report a bug or ask us a question you should visit http://support.boxee.tv and read through our Getting Started, Trouble Shooting and Frequently Asked Questions topics. If you didn't find an answer to your question there, open a new support ticket.

We also have some support forums http://forum.boxee.tv which are a great resource for troubleshooting problems with the assistance of the Boxee users' community. There are lots of solutions to known issues over there, so we suggest you take a look at it for a quick answer to a problem. You can also report problems with 3rd party Boxee apps.

For general inquiries you can email info@boxee.tv, and if you have a twitter account, you can follow @boxee and contact us over there as well. We also invite you to read the Boxee Blog and drop your comments on our posts.