Where is Spotify for Boxee available?

• United States, United Kingdom, Great Britain, Sweden, Netherlands, Spain, France, Norway, Finland
• Note that you need a Premium subscription for Spotify on Boxee

How do I use Spotify on Boxee if the account was created through Facebook?

To use Spotify with Boxee you need to log in with your Spotify username and password (it’s unfortunately not possible to use Facebook credentials).

• Retrieve your Spotify username
• Log in to your Spotify account with your Facebook credentials or use the log in box in the top right corner of Spotify’s website: https://www.spotify.com/account/overview/
• Your Spotify username is a series of digits (e.g. 111212)

• Create a password for your device(s)
• Make sure you are still logged in on Spotify’s website and click on “Set a password for your devices” in the profile overview page: https://www.spotify.com/account/overview/
• Send the password token to your email by hitting the Send button.  A password request will be sent to your email.
• Once you have your Spotify username and your new password, please log in to Spotify on your Boxee system with your new credentials.  Note that you need a Premium subscription for Spotify on Boxee.

Forgot your Spotify username or password?

• Retrieve your user name or reset your password here: https://www.spotify.com/se/password-reset/
• If you don't have access to the email account registered in Spotify's systems, contact Spotify here: https://www.spotify.com/about-us/contact/contact-spotify-support/?contact

Can't log in to Spotify on Boxee?

• Check your Internet connection and make sure you have a functioning connection
• Make sure you still have a Spotify Premium subscription.  Log on to this page to find out: https://www.spotify.com/account/overview/
• Make sure Spotify is not having a service disturbance.  Information and updates about service disturbances are here: http://www.spotify.com/help/service-status/

Playlist doesn't update automatically?

• If this happens it's usually solved by simply logging out of Spotify and logging in again.  If it still doesn't work, it's a service disturbance and Spotify will make sure to address the issue as quickly as possible.

How do I log in if my user name contains non-Latin characters?

• Navigate to Settings > General > Languages
• Add "Additional Keyboard" with the language you need 
• Open the Spotify app
• Click the "Enter" key to open the virtual keyboard
• Change the language with the "Globes" icon and enter the user name